1) Data Controller
2) Personal data we process
- User-provided data: name, company, email, optional phone, message, and optional
product_idrelated to a request. - Technical data: logs and navigation data required for security and core website functionality.
- Cookie data: as described in the Cookie Policy (analytics/marketing only with consent).
3) Purposes and legal bases
- Handling inquiries: pre-contractual measures at the data subject’s request (Art. 6(1)(b) GDPR).
- Website security / anti-abuse: legitimate interest (Art. 6(1)(f) GDPR).
- Analytics: consent (Art. 6(1)(a) GDPR), if enabled.
- Marketing: consent (Art. 6(1)(a) GDPR), if enabled.
4) Processing methods and security
We process data using IT tools and appropriate security measures to prevent unauthorized access, disclosure, alteration or destruction.
5) Recipients and processors
Data may be processed by service providers acting as processors (e.g., hosting, email, form delivery services). You can request the updated list from the Controller.
6) International transfers
If services located outside the EEA are used, transfers will take place under GDPR safeguards (e.g., Standard Contractual Clauses). List the services actually used here.
7) Retention
- Inquiries: for the time needed to handle the request and for legal obligations or rights defense.
- Technical logs: [e.g., 6–12 months], unless security needs require longer.
8) Your rights
You may exercise rights under Articles 15–22 GDPR (access, rectification, erasure, restriction, portability, objection) by contacting the Controller. You may also lodge a complaint with the competent Supervisory Authority.
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